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Louise Dubois

Our motorized retractable Sunlight awning was installed a month or so ago. The install crew did a good job and cleaned up any mess. The canopy covers the patio well and extends our outdoor entertainment time. The awning frame is noisier than expected, especially when retracting the fabric. I’ve also had to put several of the protective plastic caps back on the nuts as they keep falling off. Not sure if I should glue them or not. We don’t leave the awning extended at night or in the rain, so we’re a bit concerned as the fabric now sags when extended. For the price Sunesta charges it shouldn’t sag. I’m was hoping there is a tension adjustment to pull it tighter but Sunesta now tells me the dealer should have ordered a torque sensing motor and not a standard motor. Oh well…….live and learn!