Terrible service from Aleko. I purchased an Aleko retractable awning. Instructions were confusing but I managed to put it up. Within two weeks the awning fabric was completely faded. Calling doesn’t work they just disconnect the call on purpose. Emails are slowly returned at first and now after three weeks they just do not return any. Find a better awning company. Aleko is terrible!!! That money has been wasted because Aleko just refuses to honor their product warranty.