Our Sunesta motorized retractable awning has been in use for about six weeks. It covers the patio well, but the fabric sags in the middle. The awning operates fairly easy but has a glitch or two when extending. Not sure if it has to do with the folding of the arms and is normal, or if something is wrong and needs to be fixed. I probably should call the installer. The motor is noisier than expected (sounds like gears rubbing), and the metal arms and housing scratch easier than they should for the price I paid. I could complain more but I won’t. It is nice to sit outdoors and not get burnt.