Somewhat satisfied with the awning. Try to get it serviced. Over the last month, I have called the installer, Bill Lloyd Awnings in Avalon, NJ 3 times to get it serviced. No return phone call. Called Sunesta office in Florida 2 times, left messages, and no return phone calls. On the 3rd time, a gentleman answered the phone and rudely asked me to call Jonathan, the regional manager to get my problem solved. I have left 2 messages with Jonathan and guess what….He did not return my calls. I am spending more time at this house due to pandemic and I have an awning that doesn’t work!