Purchased a 15 x 10 Diensweek motorized patio awning from Amazon. When it arrived it was dented in two places, part of the awning was ripped and the wiring was rubbed bare exposing the copper wiring inside. I have contacted both Amazon and the company to no avail.
The product is unusable and unsafe in its current form. I cannot get anyone to pick it up or exchange it!
I would definitely not recommend Amazon or Diensweek or its products!