Got this awning for a great price but it was not exactly as it was described. One thing is that if you are in a wood-framed house, you will need wood lag bolts because mine only came with hardware for masonry. If you have any common sense, this should be pretty easy to install despite other reviews I have seen to the contrary although I must say I am a licensed contractor. It was a bit of a chore to adjust the pitch, but it is doable. I talked to customer service, and although they were nice enough, they were not much help. Once I got it set up the way I like, I really like how the awning looks and operates but it does appear to be low quality and probably won’t last very long.