Bruce Dehart

I bought a 16×10 motorized awning and just got it put up, I purchased through Wayfair and paid for the Handy Pro assembly and installation, what a nightmare that was, when the guy showed up I asked him if he ever assembled one of these and he had not, So it took him two trips to my house and 15 hours to assemble and install and he could not get it to retract right, he installed brackets upside down and had no idea how to adjust the arms, needless to say I sent him on his way and I ended up calling my buddy and we figured it out. The instructions are terrible and my remote control battery was dead . Now that it is up and working I realize how poor this China made product is. Tip watch videos and be patient as it is a nightmare to assemble and install!