Allyson Schiff

Was really excited to get an awning with a wind sensor. Got a motorized XL Sunsetter and paired it with a wind sensor. It worked great for about ten days, but then it just started behaving very oddly. Sometimes it will come out halfway, and then just retract. I tried reprogramming the remote and the awning several times but with no luck. Customer service said to try replacing the batteries in the remote (but that seems really soon to be replacing batteries). So had to spend a few bucks on new batteries too. New batteries did not solve the problem and Sunsetter does not know what else to recommend so I guess I have to live with it as is. Totally disappointed!