I had 4 Sunesta brand awnings installed over 5 years ago. They are loud and slow but did the work. However, one of them stopped working and now I realize that the company Sunesta does a terrible job of providing support. The new dealer (the company switched from the one who installed my awnings) is totally unresponsive and it is impossible to talk to anyone at Sunesta about this. Very frustrating and definitely do not recommend Sunesta or it’s dealers